Getting Started

Welcome to
Africa Rising.

Everything you need to make the most of your first 30 days with your new Talent.

Welcome & What to Expect

Congratulations! You just took an important step in growing your business.

This guide is designed to do two things:

1

Help set up your first 30 days for success

2

Share insights and best practices we've learned along the way

You can expect to hit the ground running. All Africa Rising Talent goes through extensive vetting and onboarding before being matched with clients. They are remote-ready and prepared to make an impact from day one.

If anything isn't working: or if you just have questions: please reach out:

📬 Support Team: support@africarising.work

: Weh'yee Barkon, Founder & CEO

Your First Week

A simple roadmap to get your engagement off to the best possible start.

📋

Before Day One

  • Decide on 2-3 recurring tasks to hand off
  • Prepare a secure way to share logins
  • Choose your communication channels
  • Prepare tool access
🚀

Day One

  • Kickoff call: introduce your business
  • Align on hours and expectations
  • Grant tool access
  • Discuss working styles
✅

End of Week One

  • Recap: what's working, and adjustments
  • Establish an ongoing check-in rhythm
  • Set Week 2 priorities
  • Two-way feedback

How to Work with Your Talent

A few principles that make the biggest difference in a remote working relationship.

💬

Communication

Pick one primary channel and stick to it: Slack, email, or WhatsApp. Avoid spreading tasks across multiple places. Be clear about when you expect responses, and when they can expect responses from you.

📤

Delegation

When assigning tasks: explain the what and the why, share examples or templates, set a clear deadline, and let them know if it's flexible or urgent. Start slower with repeatable tasks before jumping into judgment-heavy work.

🎯

Feedback

Give feedback early and often, especially in the first 30 days. Please be direct, and if something is off, please let us know.

🔧

Tools

Grant access to what your Talent needs to do the job. If there's specific training or skills required, please let us know: we can assist in helping get your Talent up to speed faster.

Support

When you hire through Africa Rising, you're not just getting a person: you're getting a team behind them. We stay involved throughout the engagement. If something's not working, we step in. If you need to adjust hours, swap coverage, or talk through how to get more out of your Talent, we're here.

Think of Africa Rising as your back office for your back office.

Your two main points of contact: reach out to whoever fits what you need.

📞

Success Manager

Day-to-Day Partnership

How things are going, scope questions, scheduling check-ins, billing, anything ambiguous.

Your Success Manager is Weh'yee

Schedule a Check-in →
🤝

Talent Success Manager

Everything About Your Talent

Coverage, additional training, bonuses, or anything to do with your Talent's growth.

Your Talent Success Manager is Honorine

Schedule a Check-in →

Direct Contacts

We respond within 24 hours, usually faster.

Frequently Asked Questions

Answers to the questions we hear most from new clients.

Tell us. We'll work with you and your Talent to course-correct. If it's not fixable, we'll find a replacement at no extra cost.
Life happens. If your Talent is sick or has an unavoidable absence, let us know and we'll coordinate backup coverage to keep things moving. If you prefer not to use backup coverage, any missed days will be credited to your next invoice: you won't be charged for time not worked.
For full-time Talent (40+ hours/week), your Talent will follow your holiday calendar. When you observe a holiday and business is closed, your Talent gets that day as paid time off: it's built into your monthly rate, so billing stays the same. If preferred, you and your Talent can arrange for culturally relevant holidays (optional).
Any time off beyond sick days and your standard holiday policy follows the same rule: missed days get credited to your next invoice.
Yes. Upgrades take effect immediately (prorated). Downgrades take effect at the next billing cycle.
No. Hours are use-it-or-lose-it each billing period.
Yes. After 90 days, there's a buyout option. Talk to us and we'll walk you through it.
Absolutely. The Africa Rising team provides core training and development, but if you'd like to invest in premium tools, specialized software, advanced courses, or additional resources for your Talent, that's completely optional and a great advantage. Just reach out and we'll help coordinate it.
Yes. You can give a bonus at any time: monthly, quarterly, annually, or for special occasions like holidays. When you do, 100% goes directly to your Talent with no fees or cuts. Just let us know and we'll coordinate payment.

Welcome aboard.

We're glad you're here.

: The Africa Rising team

africarising.work